Welcome to iPlug!
These iPLUG Terms and Conditions govern the use of the iPLUG India website, products, services, smart locks, installation services and related offerings. By accessing our website, purchasing products, or using our services, you agree to these Terms and Conditions.
These terms and conditions outline the rules and regulations for the use of IPLUG CONTROL SYSTEM PVT LTD (“iPLUG”, “Company”) Website, located at https://www.iplugindia.com/.
By accessing this website we assume you accept these terms and conditions. Do not continue to use iPlug if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services,in accordance with and subject to the applicable laws of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Cookies
We employ the use of cookies. By accessing iPlug, you agreed to use cookies in agreement with the iPlug Control System Private Limited’s Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, iPlug Control System Private Limited and/or its licensors own the intellectual property rights for all material on iPlug. All intellectual property rights are reserved. You may access this from iPlug for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from iPlug
- Sell, rent or sub-license material from iPlug
- Reproduce, duplicate or copy material from iPlug
- Redistribute content from iPlug
This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Free Terms and Conditions Generator.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. iPlug Control System Private Limited does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of iPlug Control System Private Limited,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, iPlug Control System Private Limited shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
iPlug Control System Private Limited reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant iPlug Control System Private Limited a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of iPlug Control System Private Limited; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to iPlug Control System Private Limited. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
No use of iPlug Control System Private Limited’s logo or other artwork will be allowed for linking absent a trademark license agreement.
iFrames
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
Content Liability
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Your Privacy
Please read Privacy Policy
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Disclaimer of Liability
We are a smart lock brand committed to providing secure and advanced locking solutions. While free installation is provided through our authorized third-party partners, the company shall not be held liable for any mishap, loss, or damage—whether to property or person—that may result from lock failure, installation issues, or any structural problems with the door or frame.
Additionally, the company shall not be responsible for any incidents of theft, break-ins, or unauthorized access that may occur due to:
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Smart lock failure (including technical malfunction, connectivity issues, or battery drainage)
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Improper use or handling of the lock by the customer or any third party
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Negligence, such as failure to lock properly, sharing access credentials, or delayed maintenance
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Tampering, physical damage, or forceful entry by intruders
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Structural issues with the door, frame, or latch that compromise lock security
The Company does not guarantee that the use of any smart lock, access control system, or security product will prevent all unauthorized access, theft, burglary, or security incidents.
While we take quality and security seriously, our liability is strictly limited to the functionality of the smart lock device.
The user is responsible for:
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Ensuring the door is in proper condition and compatible with the product
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Regular maintenance and timely battery replacement
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Keeping access credentials confidential
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Promptly reporting any irregularities or malfunctions
Use of our product implies agreement with these terms. We recommend using additional security measures and regular checks to ensure full protection.
Installation Liability
Installation services are performed either by authorized service partners, installation technicians, or third-party service providers. The Company shall not be responsible for pre-existing structural defects, hidden damage, door alignment
As part of our commitment to ensuring your safety and convenience, we request all customers to store their smart lock’s manual override key in a secure and easily accessible location outside the premises. This is essential in the event of unforeseen issues with the lock’s electronic features.
Emergency Support and Liability Terms:
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Customer Responsibility:
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In case of a lockout situation where the electronic mechanism fails and the manual key is not accessible, our support team will make every reasonable attempt to resolve the issue.
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If all efforts fail, and the lock must be forcefully broken to regain access, the customer shall be solely responsible for the cost of any resulting damage or lock replacement.
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This includes, but is not limited to, scenarios involving door alignment issues, wooden door swelling, or other environmental factors that affect the lock’s functionality.
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Company Liability:
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If the manual override key is accessible and also fails to operate, the incident will be considered a product failure.
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In such cases, the company will take full responsibility, and the cost of damage or lock replacement will be covered under the product warranty.
By using our smart lock products and services, you acknowledge and agree to the above terms regarding manual key handling and support limitations during emergency scenarios.
